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Services · Online presence
Your website says one thing, Instagram says another, Google still lists the old phone number and WhatsApp is where everything ends up, in no particular order. Plenty of businesses don't have a marketing problem. They have loose ends. We get those pieces saying the same thing and sending customers to the same place.
The problem
People who get a referral, see an ad or come across your brand on social media almost always look you up before getting in touch. If what they find doesn't add up, the good impression they arrived with is gone before the first message.
Ring any bells?
What changes
What's included
The centre of your presence, where every other channel points.
Category, services, hours, service area and photos, when your business is eligible.
Every contact point opens the conversation with a pre-filled message, so your team knows where each person came from.
Bio, highlights and links organised to lead to a conversation, instead of ending at the profile.
Your company deck in the same voice as the website, to send before or after a call.
Google Analytics and Search Console set up, so you can see which paths work.
Scope, no small print
We organise the information that helps people find and understand your business on Google Search and Maps.
We follow Google's rules. No fake address, no made-up location and no keywords stuffed into your business name.
When there's room to invest in ads, every campaign starts tied to the right page and to an action you can track.
Ad spend is paid directly to Google and billed separately from our work. Paid ads don't improve your organic ranking.
How we approach it
The temptation is to create more content, more pages, more ads. Most of the time, the biggest gain is in organising what already exists. A channel that's out of sync doesn't get better with more volume. It just spreads the confusion further.
That's why the work starts by mapping how people find you today and where they get lost. Only then do we decide what to build, what to fix and what to simply delete.
A referral, social media, search or an ad.
Google, your profiles and your website show the same business.
Services, projects and real proof, well presented.
One simple action and a clear destination.
Which paths bring people in and where to adjust.
Tools we've already used on this sort of project. We pick them once we understand the problem, not before.
Where we've used it
Client projects and our own technology. The label tells you which is which.
With no place of her own online, she got a presence that explains her method and leads people to book a consultation.
Read in Portuguese Our own technologyWebsite, Google profile, Instagram and WhatsApp all pointing to the same place, with every enquiry landing in the CRM.
Find out moreWhen it makes sense
Telling you when it isn't right for you is part of the job. Sometimes the answer is something else, and sometimes it's leaving well alone.
No. The first conversation is there to work out what deserves priority. Sometimes it's just the website and Google. Sometimes it's the path into WhatsApp.
We review and organise your Google Business Profile, formerly Google My Business, with your details, services, photos and a link to your website. The work depends on your business's eligibility and the agreed scope.
It's optional. Planning, setup and monitoring are defined in the proposal, and the ad spend you pay Google is separate.
Here we organise how your profiles present the business and lead people to get in touch. Producing content and managing your social media is a separate service, with video, carousels and posting at an agreed pace. You'll find it under Video and social media.
Online presence
Software, automation and AI
Get in touch
Send us links to what you already have, your website, Instagram and Google profile. We start with what exists.
Rather use email? dreamharboragency@gmail.com