Services
Nobody comes to us needing quite the same thing.
Sometimes it's how the business comes across online. Sometimes it's the day-to-day running that hasn't kept up with growth. We work out what you actually need, and we'll say so when the answer is smaller than you expected.
Two halves
One is what customers see. The other is what keeps it running.
Online presence
When the job is being found, understood and chosen.
Your website, positioning and Google listing pulling in the same direction, so the business comes across as good as it actually is and customers arrive knowing why they picked you.
Software, automation and AI
When the job is everything behind the counter.
Bespoke software, automation, AI and data to take the repetitive work off your team and give whoever makes the decisions a clear picture. It comes in when the business needs it, never for show.
Online presence
Where most projects start.
A good online presence doesn't need to shout. It needs to be clear, solid and useful.
Websites and landing pages
Pages built for your business, with a clear path to getting in touch.
Online presence
Your website, Google, WhatsApp and social profiles telling the same story.
Positioning and SEO
A clear offer, a place on Google and being easy to find.
Video and social media
Films, reels and social content that look like your brand.
Software, automation and AI
For when the business needs more than a shop window.
Hardly any project uses just one of these. We separate them to explain them. In practice, they work together.
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Bespoke software
Bespoke software, when the business genuinely needs it. Never for show.
Internal tools, dashboards and portals built around how you work -
Automation
One hour a day of repetitive work adds up to more than a month a year.
Connected processes, integrations and less repetitive work -
Practical AI
AI only matters when it improves a task, a decision or a customer conversation.
Customer service, triage, internal knowledge and analysis -
Data
Scattered data doesn't create clarity.
Metrics and dashboards that help you decide
Illustrations of the sort of software we build. The names and figures in them are made up.
In practice AI customer service
Start with what's wrong
Problems rarely turn up with the solution's name on them.
Most people describe what is going wrong, not what they need. If one of the lines below sounds like your week, start there.
- ‘My website never brings in any work’ Websites and landing pages
- ‘Every channel says something different’ Online presence
- ‘Nobody can find me on Google’ Positioning and SEO
- ‘Our Instagram doesn't show what we do’ Video and social media
- ‘Customer enquiries are all over the place’ AI customer service
- ‘My tools don't talk to each other’ Automation and integrations
- ‘I can't see my figures’ Data and dashboards
- ‘I need bespoke software’ Bespoke software
What if it all needs sorting at once? When the problem is the whole business and not one corner of it, the pieces go in together, designed to work with each other from day one. It isn't where most clients start, and the first conversation will tell you whether it applies to you.
Get in touch
Not sure where to start? That's what the first chat is for.
Tell us what's going on in the business. We'll tell you where it's worth starting, even if the answer is none of the above.
Rather use email? dreamharboragency@gmail.com